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Response Time
We typically respond to support requests within 24 business hours.
Available Hours
Monday - Friday: 9:00 AM - 6:00 PM (CST)
Saturday - Sunday: Closed
Frequently Asked Questions
To access ICT Logs Analyzer, click on the "Access" button from the main dashboard. You'll be directed to the application where you can start analyzing your system logs immediately.
ICT Logs Analyzer supports standard log formats including .txt, .log, .csv, and JSON formats. It can automatically detect and parse most common system log formats.
You can export your analysis results in multiple formats including PDF, Excel, and CSV. Look for the "Export" button in the results section of each application.
Our applications can handle files up to 500MB. For larger files, please contact our support team for assistance with enterprise solutions.
We are actively developing Analytics Dashboard, System Monitor, Performance Tuner, Security Audit, and Report Generator. Check back soon for availability announcements.
Yes, we provide API access for enterprise customers. Contact our support team to discuss your integration needs and get documentation.
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